At Adamo Naturals, we are committed to delivering your favorite personal care products quickly and safely across India. Please review our shipping policy below.

1. Shipping Locations

We currently ship all orders across India.

2. Shipping Partners

We primarily use trusted courier services such as Shiprocket, Delhivery, DTDC, and others.
Please note: We reserve the right to change our shipping partners at any time without prior notice.

3. Shipping Charges

• Free Shipping: We offer free shipping on all orders above ₹399.

• Shipping Fee: A flat shipping fee of ₹70 will apply to orders below ₹399.

4. Order Processing Time

• Orders are processed within 1-3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed the next working day.

5. Delivery Time

• After dispatch, delivery usually takes 3-7 business days depending on the delivery location and courier service.

Please note that delivery timelines are estimated and may vary due to factors beyond our control.

6. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment.

7. Shipping Delays

While we strive to deliver your products on time, delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, government restrictions, or holidays. We appreciate your patience and understanding.

8. Damaged or Lost Packages

We do not offer returns or exchanges.
However, if you receive a damaged product, please contact us immediately via email or phone. Kindly provide:

• Your order number

• Photographs of the damaged product

• A brief description of the issue

Our team will review the case and assist you accordingly.

9. Contact Us

For any shipping-related queries, please reach out to us at:

Email: connect@adamo.co.in
Phone: +91 99928 20666
Website: https://adamo.co.in

Shipping Policy

Return & Refund Policy

At Adamo Naturals, we do not offer any returns or exchanges once a product is sold.

However, if you receive a damaged or defective product, please contact us within 48 hours of delivery.
You can reach us at connect@adamo.co.in or call us at +91 99928 20666 with
- Your order number
- Photos of the damaged product
- A brief description of the issue

Our team will review your request and assist you accordingly.

We reserve the right to approve or reject refund or replacement requests at our sole discretion.